http://www.rikinontheweb.com/expecting-information-and-transparency A blog about how digital media and the internet are effecting our lives. Tue, 23 Mar 2010 18:16:39 +0000 http://wordpress.org/?v=2.9 hourly 1 http://www.rikinontheweb.com/expecting-information-and-transparency/comment-page-1#comment-277 rikin Fri, 18 Dec 2009 19:39:02 +0000 http://www.rikinontheweb.com/?p=758#comment-277 It almost reminds me of the development of personal computers. At first humans had to push technology so as to meet their needs. After a while, the technology became so advanced that we're only using a fraction of its power. The internet will most likely head down this same path, and I think we're seeing some of that now. It almost reminds me of the development of personal computers. At first humans had to push technology so as to meet their needs. After a while, the technology became so advanced that we're only using a fraction of its power. The internet will most likely head down this same path, and I think we're seeing some of that now.

]]> http://www.rikinontheweb.com/expecting-information-and-transparency/comment-page-1#comment-269 rikin Fri, 18 Dec 2009 13:39:02 +0000 http://www.rikinontheweb.com/?p=758#comment-269 It almost reminds me of the development of personal computers. At first humans had to push technology so as to meet their needs. After a while, the technology became so advanced that we're only using a fraction of its power. The internet will most likely head down this same path, and I think we're seeing some of that now. It almost reminds me of the development of personal computers. At first humans had to push technology so as to meet their needs. After a while, the technology became so advanced that we're only using a fraction of its power. The internet will most likely head down this same path, and I think we're seeing some of that now.

]]> http://www.rikinontheweb.com/expecting-information-and-transparency/comment-page-1#comment-268 Anita Lobo Thu, 17 Dec 2009 16:22:19 +0000 http://www.rikinontheweb.com/?p=758#comment-268 Good observation Rikin. This reverse flow is important. When customers feel entitled to know more, and service providers have the tools & processes to share information in a way that makes it useful in real time and transparent, there will be a significant improvement in customer service.<br>Cheers<br>Anita Good observation Rikin. This reverse flow is important. When customers feel entitled to know more, and service providers have the tools & processes to share information in a way that makes it useful in real time and transparent, there will be a significant improvement in customer service.
Cheers
Anita

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